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We are pleased to announce we have re-opened our drop-in and generalist advice service within Oadby & Wigston. Please visit our Advice Times page at for opening times. 

If you are living in the County of Leicestershire and require any advice regarding debts or any other money issues, please call our dedicated helpline on 0116 340 0116.

We are now offering face-to-face Pension Wise appointments. Please CLICK HERE for more information.


Citizens Advice LeicesterShire

Citizens Advice LeicesterShire offers practical, up-to-date information and advice on a wide range of topics including debt, benefits, housing, legal, discrimination, employment, immigration and consumer.

Our advice is available to everyone regardless of race, gender, sexuality, age, nationality, disability or religion.

  • We provide the advice people need for the problems they face.
  • Our advice is free, independent, confidential and impartial.
  • We value diversity, promote equality and challenge discrimination.
  • We improve the policies and practices that affect people’s lives.

Drop-in for free advice

Citizens Advice LeicesterShire has a number of branches and outreach venues across the districts we cover.

Where a branch offers a drop in advice session then no appointment is necessary. Find out more at our Drop-in Advice page.


Find a branch

Click on the map below to search for your local branch in Leicestershire. We cover Blaby, Market Harborough, Coalville, Melton Mowbray, Hinckley, South Wigston, Leicester and Lutterworth.

Find A Bureaux



Call us for free advice

Wherever you live in Leicestershire, please ring our General Advice Service Mon-Fri between 9am-4pm on:

0300 330 1025


Macmillan help for cancer sufferers

For advice on benefits for people suffering from cancer and their relatives, please call our Macmillan team on:

0300 456 8400 (this is not for general advice)

Online Advice

For trusted information any time of day, visit the self-help website from Citizens Advice

Get advice by e-mail

Get help from ‘advice buddy’ our new online tool created from our most frequently asked questions and designed to help you find the right advice when you need it

What to expect from a visit

On arrival we will welcome you and let you know what services we have available. Please tell us about any language or access requirements you have and we will do our best to accommodate them.

Everyone is offered a short session with an assessor, who will identify the most appropriate way for us to give you the help that is needed.

Depending on your particular needs, we may make an appointment to discuss your problem further – in person, by phone or on email. Alternatively, we may provide you with information to take away, or direct you to a different organisation that is better placed to help you.