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Drop-in Advice Times


We have branches throughout Leicestershire that offer drop-in advice sessions where no appointment is necessary. Click here to find out what to expect from a visit.

We also operate a number of outreach venues for people who do not live near a branch. Click here for details. 




Council Offices
Desford Road
LE19 2EP

Tues 10.00am – 3.00pm
Wed 10.00am – 3.00pm


Council Offices
Whitwick Road
LE67 3FJ

Mon 9.30am – 3.30pm
Tues 9.30am – 3.30pm
Thurs 9.30am – 3.30pm


Hinckley Hub
Rugby Road
LE10 0FR

Mon 10.00am – 3.00pm
Thurs 10.00am – 3.00pm


Appointment only (unless in crisis situation for example, homelessness, domestic violence, urgent forms, nil income, in need of food or fuel and similar).

The Leicester branch is for Leicester City residents only. 

Emergency appointments will be given for City residents in crisis.

3rd floor
60 Charles Street

Mon 9.00am – 4.00pm
Tues 9.00am – 4.00pm
Wed 9.00am – 4.00pm
Thurs 9.00am – 4.00pm
Fri 9.00am – 3.30pm

Market Harborough

Harborough District Council
The Symington Building
Adam & Eve Street
Market Harborough
LE16 7AG

Tues 10.00am – 3.00pm
Thurs 10.00am – 3.00pm


Melton Borough Council Offices
Station Approach, Parkside
Burton Street
Melton Mowbray
LE13 1GH

Tues 9.30am – 3.00pm
Weds 9.30am – 3.00pm
Thurs 10.00am – 12.00pm

Oadby & Wigston

Customer Service Centre, Bell Street, Wigston

Mon 9.00am – 1.00pm
Tues 2.00pm – 4.00pm
Thurs 1.00pm – 4.00pm

Oadby Library

Friday 10.00am – 12.00pm


From Monday 13th November 2017

Town Hall, Market Square, Lutterworth, LE17 4AT

Mon 10.00 – 3.00pm (drop-in only)

Prior to 13th November, members of the public living in Lutterworth are encouraged to call our contact centre on 0300 330 1025 or visit one of our main branches at Market Harborough or  Narborough, or one of our outreaches at Broughton Astley or Kibworth.