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What to expect from a visit

On arrival we will welcome you and let you know what services we have available. Please tell us about any language or access requirements you have and we will do our best to accommodate them.

Everyone is offered a short session with an assessor, who will identify the most appropriate way for us to give you the help that is needed.

Depending on your particular needs, we may make an appointment to discuss your problem further – in person, by phone or on email. Alternatively, we may provide you with information to take away, or direct you to a different organisation that is better placed to help you.