Pension Wise

Pension Wise

Pension Wise is a free and impartial government service about the different ways you can take money from your pension.

You can book an appointment - a 45 minute conversation between you and a Pension Wise guidance specialist.

You’ll get guidance on:

  • you pension options
  • tax
  • which options might be suitable for you
  • What you can do next

Appointments are over the phone or face to face.  At the end you get a summary of the pension options and possible next steps.  To book an appointment you should be over 50 years old or over and have a defined contribution pension.

Pension Wise guidance specialists are impartial - they don’t recommend any products or companies and won’t tell you how to invest your money.


To check your eligiblity and to book an appointment with one of our guiders, call us between 9.30am-3.30pm Monday to Friday on:

0116 326 6326 this number will change on the 1st April to 0808 1467709

(Please note this is a dedicated line for Pension Wise, general advice WILL NOT be given).

We can provide face-to-face apppointments across 9 delivery locations as shown below.


LEICESTER Citizens Advice LeicesterShire
(Leicester Branch)
3rd Floor
60 Charles Street
LE1 1FB.
COALVILLE Citizens Advice LeicesterShire
(Coalville Branch)
Council Offices
North West Leicestershire
LE67 3FJ.
CHARNWOOD Citizens Advice Charnwood
Woodgate Chambers
70 Woodgate
LE11 2TZ.
 HINCKLEY  Age UK (Hinckley Office)
56 Castle Street
LE10 1DD